QuantsInfra CPaaS — Enterprise Communications Platform as a Service

An omnichannel communication platform built to automate customer engagement workflows and deliver scalable messaging, voice, and video — all through high-capacity APIs and a unified cloud interface.

WhatsApp Business API & Multi-Agent CRM

Centralized multi-user inbox across multiple WhatsApp numbers, AI chatbot–driven onboarding and support, encrypted notifications, CRM/ERP integrations, and template-based campaigns.

RCS (Rich Communication Services)

Android-native interactive messaging with rich media, quick-reply action buttons, two-way conversational AI, and verified branded profiles.

Bulk A2P & 2-Way SMS

Tier-1 operator-connected messaging for OTPs, transactional alerts, promotional campaigns, and interactive short/long-code SMS.

Enterprise Voice & Intelligent IVR

Drag-and-drop visual IVR builder plus programmable voice API, multi-lingual auto-dialer, Click-to-Call widgets, and Voice OTP.

Omnichannel AI Chatbots & Live Chat

NLP-driven conversational AI across web, mobile and social — with lead qualification, live agent routing, and helpdesk integrations.

Transactional & Campaign Email API

High-deliverability infrastructure with template design, domain warm-up, bounce management, and real-time analytics.

Audio & Video Conferencing

UltraHD conferencing with PIN protection, meeting locks, screen/desktop sharing, and webinar hosting.

Questions about the platforms

Platform FAQ

Can QuantsInfra CPaaS connect to our existing CRM or ERP?

Yes. The WhatsApp Business API and Multi-Agent CRM module is built with CRM/ERP integrations so customer conversation history stays connected to your existing systems.

Does the SIM lifecycle platform support both consumer and IoT/M2M provisioning?

Yes. It supports GSMA-compliant consumer "pull" provisioning (via LPA and SM-DP+) as well as M2M/IoT "push" provisioning (via SM-DP/SM-SR architecture), so operators can manage both device types on one platform.

Can the construction platform be deployed for multiple sites at once?

Yes. Material procurement, stock levels, and consumption tracking are monitored in real time across multiple warehouses and construction sites from one system.

Is the healthcare platform suitable for a single clinic, or only large hospital groups?

Both. The core modules — booking, telemedicine, patient records — work for a single clinic, while the multi-branch, multi-tenancy architecture scales to hospital groups with many branches.

Are these platforms available as cloud (SaaS) or on-premises deployments?

The OTA/SIM lifecycle platform explicitly supports both cloud SaaS and on-premises backend integration. For CPaaS, construction, and healthcare deployment options, contact our team to discuss what fits your environment.

Not sure which platform fits your use case?

Tell us about your operation and we'll recommend the right modules to start with.

Talk to us